Phase 4: Migration
Objective
Build, test, and deploy the new system, concept of operations, and workforce design. An Agile approach should be adopted for this Phase. Note: The activities in this Phase are organized by workstream and do not appear sequentially.
Recommended Actions
Program Management
Monitor and Control Program Execution
Objective
Monitor, measure, and communicate program migration progress.Responsible Party
sharedInputs
- Program Charter
- Governance Plan
- Integrated Master Schedule (IMS)
- Program Management Plan
- Integrated Independent Validation and Verification (IV&V) Plan
- Resource Management Plan
- Change Request Form
Outputs
- Change Request Form
- Change Request Log
- Integrated Master Schedule (IMS)
- Program Management Plan
- Independent Verification & Validation (IV&V) Plan
- Resource Management Plan
- Status Reports/Dashboards
Maintain and Execute Risk Processes
Objective
Execute risk management processes to identify and mitigate risks and issues throughout the migration.Responsible Party
sharedInputs
- Governance Structure and Process
- Status Reports/Dashboards
- Independent Verification and Validation (IV&V) Plan
- Risk Management Plan
- Risks, Actions, Issues, & Decisions Log
Outputs
Develop Operations and Maintenance (O&M) Governance
Objective
Develop integrated O&M governance structure to manage and oversee system and process performance.Responsible Party
sharedInputs
- Existing Governance Bodies and Processes within Customer and Provider Agencies
- Governance Plan
- Provider Agreement
Outputs
Assess Readiness for Go-Live
Objective
Monitor program performance and measure against Go-Live criteria to assess the program’s readiness for Go-Live.Responsible Party
sharedInputs
- Go/No-Go Assessment Criteria
- Status Reports/Dashboards
- Integrated Master Schedule (IMS)
- Program Management Plan
- Risks/Actions/Issues/Decisions Log
Outputs
- Contingency Plan
- Go/No-Go Readiness Criteria
- Go/No-Go Assessment Report
Workforce, Organization, and Stakeholders
Design Target State Organization
Objective
Identify and design the target state organization needs and prepare for changes to the workforce.Responsible Party
sharedInputs
- Workforce Assessment
- Current Organization Structure
- Target State Process Flows
- Target State Concept of Operations
Outputs
- Target State Organization Design
- Workforce Assessment
- Workforce Transition Strategy
- Target State Process Flows
Execute Workforce Transition and Prepare for Go-Live
Objective
Execute against and expand upon Communications Plan to include targeted communications against the Cutover Plan.Responsible Party
sharedInputs
- Communications Plan
- Change Management Plan
- Workforce Assessment
- Change Readiness Assessment
Outputs
- Communications Plan
- Targeted Cutover Communications Plan
- Workforce Assessment
- Change Readiness Assessment
- Change Management Plan
Execute Training for Go-Live
Objective
Develop and deliver training to the organization to prepare for Go-Live.Responsible Party
sharedInputs
Outputs
- Training Plan
- Training Materials
- Training Evaluations
Execute Workforce Strategy
Objective
Continue to manage relationship(s) with the workforce.Responsible Party
customerInputs
- Workforce Strategy
- Change Management Plan
- Target State Organization Design
- Workforce Assessment
Outputs
- Workforce Strategy
Technology
Conduct Security and Privacy Reviews
Objective
Conduct security and privacy reviews to validate the system (data, applications, interfaces, network) is protected and personally identifiable information (PII) and data are secure.Responsible Party
sharedInputs
- Requirements Traceability Matrix (RTM)
- Requirements Fit-Gap Analysis
- Target State Concept of Operations
- Technical Strategy
- Training Plan
Outputs
- Security Documentation, including Security Test Results and ATO
- Privacy Documentation, including Initial Privacy Assessment, FIPS 199, SORN, Privacy Impact Assessment
Define Roles and User Access
Objective
Define roles and user access according to user requirements.Responsible Party
sharedInputs
- Requirements Traceability Matrix (RTM)
- Requirements Fit-Gap Analysis
- Target State Organization Design
- Technical Strategy
Outputs
- Baselined List of ID Credentials
Configure Systems
Objective
Configure changes and enhancements of system software, hardware, and documentation throughout the life cycle.Responsible Party
sharedInputs
- Requirements Traceability Matrix (RTM)
- Requirements Fit-Gap Analysis
- Target State Architectural Solution
- Technical Strategy
- Configuration Management Plan
Outputs
- Requirements Traceability Matrix (RTM)
- Configuration Workbooks
Design and Develop Interfaces
Objective
Design and develop interfaces between applications.Responsible Party
sharedInputs
- Requirements Traceability Matrix (RTM)
- Requirements Fit-Gap Analysis
- Target State Architectural Solution
- Technical Strategy
- Target State Concept of Operations
Outputs
- Interface Control Document
Design and Develop Reports
Objective
Design and develop operational reports.Responsible Party
sharedInputs
- Requirements Traceability Matrix (RTM)
- Reports Design Document
Outputs
- Reports Design Document
Conduct Mock Conversions
Objective
Conduct mock data conversions to test transfer of data.Responsible Party
sharedInputs
- Requirements Traceability Matrix (RTM)
- Technical Strategy
- Data Conversion Plan
- Data Cleansing Plan
- Data Quality Results
Outputs
- Data Conversion Plan
- Mock Conversion Report
- Conversion Defect Log
Test Systems and Processes
Objective
Test systems and processes and trace test cases and results in the Requirements Traceability Matrix (RTM).Responsible Party
sharedInputs
- Requirements Traceability Matrix (RTM)
- Target State Concept of Operations
- Technical Strategy
- Interface Control Document
- Target State Process Flows
- Baselined List of ID Credentials
Outputs
- Test Plan
- Test Scripts
- Test Results Report
- Test Defect Log
- Requirements Traceability Matrix (RTM)
Develop and Execute Cutover Plan for Go-Live
Objective
Create and execute Cutover Plan to deploy the solution into production.Responsible Party
sharedInputs
- Requirements Traceability Matrix
- Technical Strategy
- Integrated Master Schedule (IMS)
- Decommission Plan
- Contingency Plan
- Go/No-Go Readiness Criteria
- Go/No-Go Assessment Report
Outputs
- Cutover Plan
- Decommission Plan
Process and Service Delivery
Design Target State Processes
Objective
Design the Target State Process Maps, activities, decision points, interrelationships, and systems interactions.Responsible Party
sharedInputs
- Target State Concept of Operations
- Target State Systems Environment
Outputs
- Target State Process Maps
- Standard Operating Procedures
- Business Process Re-Alignment Strategy
- Desk Guides/User Guide
Phase 5 Readiness Indicators
- Go/No-Go Criteria Met
Phase 4 Examples:
M3 Examples MAX PagePhase 4 Documentation
The following documentation is developed during Phase 4 and is used to inform the Phase 4 Progress Review discussion. Agencies purchasing transaction processing services only will identify relevant activities and examples for their project using the M3 Services Tailoring Guide.
- Baselined List of ID Credentials
- Business Process Reengineering Strategy
- Change Management Plan
- Change Readiness Assessment
- Change Request Form
- Change Request Log
- Communications Plan
- Configuration Management Plan
- Configuration Workbooks
- Contingency Plan
- Conversion Defect Log
- Cutover Plan
- Data Conversion Plan
- Decommission Plan
- Desk Guides/User Guide
- Go/No-Go Assessment Report
- Go/No-Go Readiness Criteria
- Independent Verification & Validation (IV&V) Plan
- Integrated Master Schedule (IMS)
- Interface Control Document
- M3 Risk Assessment Tool
- Mock Conversion Report
- O&M Governance Plan
- Privacy Documentation
- Program Management Plan
- Reports Design Document
- Requirements Traceability Matrix (RTM)
- Resource Management Plan
- Risk Management Plan
- Risks, Actions, Issues, and Decisions (RAID) Log
- Security Documentation
- Standard Operating Procedures
- Status Reports/Dashboards
- Target State Concept of Operations
- Target State Organization Design
- Target State Process Flows
- Target State Process Maps
- Targeted Cutover Communications Plan
- Test Defect Log
- Test Plan
- Test Results Report
- Test Scripts
- Training Evaluations
- Training Materials
- Training Plan
- Workforce Assessment
- Workforce Design Strategy
- Workforce Transition Strategy